Responsible Gaming
Gaming Should Be Entertainment
At Moolman Martin, we believe that online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that casino games are games of chance with a house edge. Only gamble with money you can afford to lose.
Age Verification
Online casino gaming in South Africa is only available to individuals who are 18 years of age or older. We are committed to preventing underage gambling and verify the age of all players. If you are under 18, please do not access our services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses (trying to win back money you've lost)
- Hiding gambling activities or lying about the amount you gamble
- Borrowing money to gamble or gambling with essential funds (rent, utilities, groceries)
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, friends, work, or education due to gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties as a result of gambling
- Relationships suffering due to your gambling habits
If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most online casinos offer tools to help you maintain control of your gaming. Take advantage of these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a specific period
- Reality Checks: Request pop-up reminders during your gaming session to help you track time spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account or multiple licensed operators
- Account Cooling Off: Take a break from gambling by temporarily suspending your account
- Session Time Limits: Set automatic session timeouts to prevent extended gambling
We encourage you to use these tools proactively. If you feel your gambling is becoming problematic, use the self-exclusion feature immediately.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
South Africa
- South African Responsible Gambling Foundation (SARGF): Support and information for problem gamblers
- Gamblers Anonymous South Africa: Free peer support groups across South Africa
- POWA (People Opposing Women Abuse): 24-hour crisis line - 011 642 4345 (also supports gambling-related issues)
- Lifeline South Africa: 0861 322 322 (free call) - Counselling and support
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk - Free support and counselling
- GamStop (United Kingdom): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au - Confidential support
- Responsible Gambling Council (Canada): www.responsiblegambling.org - Information and resources
- National Council on Problem Gambling (USA): www.ncpgambling.org - 1-800-GAMBLER hotline
If You Need Help
Please don't hesitate to reach out. Problem gambling is a serious condition, but recovery is possible with the right support. If you experience any signs of problem gambling, contact a support organisation today. Your mental health and wellbeing matter.
Remember: It's okay to ask for help. Support services are confidential, non-judgmental, and free.
Regulated & Licensed Gaming
Moolman Martin partners only with licensed and regulated online casinos operating under the jurisdiction of recognised gaming authorities. Licensed operators are required to implement responsible gaming measures and player protection tools.
Always ensure the casino you play at is properly licensed and regulated before depositing money.